Data Handling at Zoccer: What We Store and What You Control

Last updated: 2026-11-13
We collect the data an account needs to run and the data a payout needs to be safe. Registration asks for your name, address, country, phone number, e-mail and password; play creates transaction and game records; verification adds the documents that prove who the account belongs to.
Everything we store has a purpose tied to the account; the paragraphs below set out the kinds of data we keep, how long we keep them, and what you control. The same rules run for every market and every currency the account can hold, from a EUR balance in Europe to a CAD balance in Canada.

Data We Collect From Registration Through Play

• Account data: name, address, country, phone number, e-mail address and password from registration
• Transaction data: deposits, withdrawals, bonus progress and the methods behind them, from the EUR 10 minimum deposit to a VIP-level payout
• Verification documents: the identity, address and payment-method proofs requested before the first withdrawal
• Usage data: how the lobby, games and account pages are used, kept to improve them
• Support records: conversations and their cases, kept with the account

Each kind earns its place. The phone number doubles as a login route, so it stays as long as the account does. Transaction records give the account its history and back the bonus wagering record. Verification documents answer the 24-hour first-payout check. Nothing sits in the account without a reason that connects to play.

How Changes to the Policy Are Announced

How we announce updates

A change to the policy appears with a new date line, and the account keeps operating under the updated text. Material changes reach players through the account or e-mail, so the inbox on the registration form stays current. The support team can confirm which version is current on any of its routes.

Reading an update of the policy

Each version names its date, so a comparison between versions takes the two date lines and the changed paragraphs between them. A player who wants the short version asks support, which summarizes what moved and when.

Retention: Data Types and Their Periods

Retention follows the purpose: the transaction history behind payouts keeps the rules it was created under.

Your Rights Over the Data and Their Routes

• Access to the data held about your account, through a request to support
• Correction of details that have changed, such as an address or phone number
• Deletion where no rule requires the record to stay
• Answers about how your data is used, in the language of your market

Requests travel through the support routes - live chat or e-mail - and the team answers within the reply rhythm it keeps for account cases. A correction request names the field that moved; an access request lists the data the account holds. Both start with the registered e-mail address, so the team opens the right account.

How We Use the Information, Purpose by Purpose

Registration data opens and protects the account. Transaction data moves deposits and payouts and applies the bonus terms, including the wagering record behind each offer - the 35x turnover on deposit plus bonus is calculated from those records. Verification documents unlock the first payout and answer security reviews. Usage data shapes the lobby: the filter order, the categories shown and the help-centre articles. Everything else stays out of the account. Security runs across all of it: our transactions move under 256-bit SSL encryption, and withdrawals return to the deposit method they came from.
Last updated: 2026-11-13